Benefits and Features of Blink
The Blink optical operations suite offers the following benefits to optical and vision centers:
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Save time/increase productivity
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Features:
- Centralized database - real time data availability at multiple locations and HQ
- Ability to copy over common information for multiple family members
- Comprehensive patient profile including multiple addresses and phone numbers, identification of special needs, link to responsible party and dependent profiles
- Validates data at order entry
- One-Click insurance calculations, quickly and accurately calculates insurance benefits at POS
- Direct web billing to EyefinityTM , EyeMedTM and DavisVisionTM
- Direct EDI to carriers or clearing houses
- Accurate billing and claims processing
- Company-wide inventory management and lookup
- Electronic interface with lab systems ensures order accuracy
- Electronic interface with corporate accounting systems ensures data accuracy
- Automated appointment reminders and email notifications
- Validation of prescription parameters
- Easy fulfillment of remake orders and reorders
- Reduce paper and binders - all plan information contained in the system
- Time & Attendenace Electronic time keeping for employees
- Automatically tracks commissions
- Zip code database populates city and state fields
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Increase revenues
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Features:
- Ability to package frame, lenses and accessories
- Easy-to-configure selling tools such as eyewear packaging and bundling
- Apply discount programs automatically with automated special pricing
- Tracks marketing campaign metrics at office and home office
- Automated billing and claims ensure maximum reimbursement
- Capture customer demographics for future marketing campaigns
- Track customer referrals
- Track coupon utilization
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Improves operational performance
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Features:
- Gives executives access to real-time business metrics and KPIs in dashboard format
- Individual passwords track data entry per operator
- Review Lab Order status at a glance
- Centralized database for all information including patient lookup for appointment setting
- Measure employee-to-employee and store-to-store performance through KPI/ (Example: sales per hour)
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Enhances customer satisfaction
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Features:
- Easy-to-use system reduces time spent with patient entering and processing order
- Accurate information capture, billing and orders
- Appointment and follow-up reminders
- Critical data such as medical conditions are entered when booking an appointment
- Salespeople can quickly give costs and insurance coverage estimates even when customers are just browsing
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Integrates with existing financial and lab systems
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Features:
- Cutting-edge technology allows you to customize system quickly
- Integrates with external web services including credit card and check processing
- Provides a complete POS to billing to back office system in a single product suite
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Meets required industry standards
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Features:
- Payment card industry (PCI) compliant
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Flexibility
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Features:
- Web-based architecture - access Blink in a standard web browser
- Access your business information from anywhere in the world at anytime
- POS and Insurance Billing can be provided as a hosted service – let us manage your data services and billing services
- Self-hosting available
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Optional services available
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